Mobile / App
xr99 carries game content from Joker, Habanero, CQ9, Bigtime Gaming and Spadegaming — each studio with its own slot rooms, table layouts and live dealer formats. Open your account to browse the full catalogue, filtered by studio or game type, without hunting through a mixed grid.
A game provider is the studio that designs, builds and certifies the actual game you play — the reel mechanics, the table rules, the live dealer stream. At xr99, five studios supply the content you see in the lobby: Joker, Habanero, CQ9, Bigtime Gaming and Spadegaming.
Sorting the lobby by game provider changes what you see on screen without changing your account or wallet. Each studio card loads its own grid of available titles — slots, table games or live rooms depending on what that studio suppli
The horizontal studio rail sits above the main game grid. Tap any studio name — Joker, Habanero, CQ9, Bigtime Gaming or Spadegaming — to filter the visible titles instantly. No page reload, no account change required. Works on both desktop and mobile browsers.
Each studio loads its own bounded game cards inside the filtered view. Card layout follows the lobby-discovery rhythm: large thumbnail, game name and, where the studio exposes it, a published RTP tag. You see exactly what the studio has made available on xr99.
On smaller screens the provider strip scrolls horizontally above the game tiles. Each studio label is tappable with a standard thumb reach. The selected studio stays highlighted so you always know which catalogue you are inside — useful when switching between Spadegaming and Bigtime Gaming rooms.
Your account balance — whether funded via Rocket, Upay or another supported method — follows you across every studio section. There is no separate wallet per provider.
Transparency around game mechanics depends entirely on what each studio publishes inside the game itself. xr99 does not fabricate volatility ratings, RTP percentages or payout mechanics — we surface only the data the studio makes visible.
Every studio-certified title carries a rules or paytable button inside the game window. This is where the studio publishes bet ranges, line counts and, where certified, the return-to-player percentage. Open the game, locate the information icon and read the studio-sourced data directly.
RTP figures appear only where the studio exposes them in the game interface. We do not add, adjust or invent percentages on top of what the studio certifies.
All five studios supply titles that load in a standard mobile browser without a separate download. Chrome and Safari on Android and iOS both support the game frame. The paytable and rules sheet open in the same browser window — no pop-up blocker adjustment needed on most devices.
Where a studio publishes volatility — low, medium or high — it appears on the game detail card or inside the paytable. We do not assign a volatility label ourselves.
If a game from any of the five studios fails to load, freezes mid-round or shows an error code, the fastest route is the support channel published on the xr99 site.
When a studio game does not load or disconnects mid-session, open the support route listed on the xr99 contact page. Include the studio name, game title and any error code on screen. The team checks whether the fault is on the account, the session token or the studio feed.
If your Rocket or Upay deposit is not reflected in your game balance after a studio title loads, contact support through the published channel. Do not retry the deposit before confirming the first transaction status — the support team can check the wallet log on your account side.
Questions about a specific Joker, CQ9 or Spadegaming title — paytable rules, feature triggers, bet limits — are best answered by the in-information sheet first. If that does not resolve it, the xr99 support team can escalate through the studio channel on your behalf.
Every studio listed — Joker, Habanero, CQ9, Bigtime Gaming and Spadegaming — supplies game content through an integration that places their titles in the xr99 lobby.
The game window for every Joker, Habanero, CQ9, Bigtime Gaming and Spadegaming title is delivered by the studio's own certified system.
Each game card in the xr99 lobby carries the studio name as a visible label. When you filter by provider, only titles from that studio appear. There is no mixing of studio labels — a CQ9-labelled card plays a CQ9-certified game, not a rebranded title from another catalogue.
Every studio game session is logged in your xr99 account history after login. The record shows the game title, the studio it belongs to, the stake and the round outcome as reported
Studio-published rules, paytable data and return information are accessible inside the game frame for titles where the studio exposes them. We do not supplement or override what the studio publishes.
New to the provider filter or seeing studio terms for the first time? These definitions cover the words that appear most often in the lobby, in paytables and in account history when you are browsing by game provider.
A game provider is the studio that develops and certifies the game. In the xr99 lobby, the provider label on each card names the studio — Joker, Habanero, CQ9, Bigtime Gaming or Spadegaming — that built and supplies that specific title.
RTP stands for Return to Player — a percentage published by the studio showing the theoretical long-run return of a game. It appears inside the in-game paytable only where the studio has chosen to disclose it; xr99 does not add or alter this figure.
Volatility describes how a slot distributes outcomes — low volatility means more frequent smaller results, high volatility means less frequent but larger ones. Studios publish this where they choose to; the paytable inside the game frame is the place to check.
A paytable is the studio-published information sheet inside a game. It lists symbol values, feature rules, bet ranges and, where disclosed, RTP. On xr99, open the information icon inside any game window to reach the studio's paytable for that title.
A studio's game catalogue is the full set of titles that studio has made available on xr99. When you filter the lobby by a provider name, you are browsing that studio's catalogue — the specific slots, table games or live rooms they supply to the platform.
A live dealer game streams a real human dealer to your screen in real time, covering formats like baccarat, roulette and blackjack. Whether a specific studio on xr99 supplies live dealer content is visible in their filtered catalogue section inside the lobby.
These are the questions that come up most often when you are exploring the provider filter, checking studio content or trying to understand how studios relate to your account on xr99. Each answer is based on what is visible and verifiable in the lobby and account area.
xr99 carries content from five studios: Joker, Habanero, CQ9, Bigtime Gaming and Spadegaming. Each studio's titles appear when you select that studio in the provider filter above the game grid. The filter loads only that studio's catalogue — no titles from other providers are mixed in.
Yes. The provider strip sits above the game grid on mobile and scrolls horizontally. Tap a studio name to filter the visible titles to that catalogue. The selection stays active while you scroll through the grid, and switching studios is a single tap with no page reload needed.
Your account balance funded via Rocket or Upay applies across every studio section in the lobby — Joker, Habanero, CQ9, Bigtime Gaming and Spadegaming. There is no separate wallet per provider.
Use the support channel listed on the xr99 contact page. Mention the studio name, the specific game title and any error message on screen. The support team determines whether the issue is with your account session or the studio feed, and can escalate if needed.
Not every studio supplies live dealer content. Whether a studio offers live tables on xr99 is visible in their filtered catalogue section inside the lobby. Browse that studio's grid to see which formats — slots, table games or live rooms — are currently available from that provider.
The rules, paytable data and any published return figures inside each game frame are written and certified by the studio, not by xr99. We surface what the studio makes visible.